{"id":775,"date":"2025-08-18T09:08:00","date_gmt":"2025-08-18T08:08:00","guid":{"rendered":"https:\/\/www.todaysdental.co.uk\/updates\/?p=775"},"modified":"2025-08-18T10:03:33","modified_gmt":"2025-08-18T09:03:33","slug":"surprising-marketing-secrets","status":"publish","type":"post","link":"https:\/\/www.todaysdental.co.uk\/updates\/surprising-marketing-secrets\/","title":{"rendered":"Surprising Marketing Secrets from an Amazing Family Garden"},"content":{"rendered":"\n<p>Hi, I&#8217;m Elliott, and as the Marketing &amp; Communications Executive for Todays Dental, I spend a lot of time thinking about how we connect people to purpose &#8211; through messaging, design, service, and experience. But one of my most insightful lessons this year didn\u2019t come from a strategy meeting or campaign review. It came from the back garden.<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Garden-Blog-Social-Image-819x1024.jpg\" alt=\"A headline about Marketing Secrets layered over an image of a sunny modern garden with decking, tiles and a green lawn\" class=\"wp-image-818 size-large\" srcset=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Garden-Blog-Social-Image-819x1024.jpg 819w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Garden-Blog-Social-Image-240x300.jpg 240w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Garden-Blog-Social-Image-768x960.jpg 768w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Garden-Blog-Social-Image.jpg 1080w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>Our family garden had a tired, 20-year-old decking. The multi-level layout was awkward and inefficient, shade made it hard to enjoy summer evenings, and the flow from house to garden was clumsy at best. We\u2019d enjoyed it for years, but eventually, it became clear: this isn\u2019t working anymore.<\/p>\n\n\n\n<p>And that\u2019s where the lessons began.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Vision: Start With Purpose<\/h2>\n\n\n\n<p>We didn\u2019t start by ripping up boards. We started with questions. What did we want from this space? How should it <em>feel<\/em>? What were our constraints &#8211; budget, time, weather, workforce &#8211; and where could we create value?<\/p>\n\n\n\n<p>That same thinking applies in practice marketing. Whether you&#8217;re planning a patient journey redesign, launching a campaign, or updating your branding, don\u2019t start with \u201cwhat should we do?\u201d Start with \u201cwhat are we trying to change?\u201d Purpose leads and people follow.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Budgeting: Invest With Intention<\/h2>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<p>As a family of avid DIYers, we knew we could stretch our budget by investing time and effort ourselves. That meant we could afford better materials &#8211; like UV-resistant, anti-slip porcelain tiles &#8211; and create a bespoke design with curved edges and smart drainage. We balanced labour and material, always asking: is this the best option for us? Or to put it another way, &#8216;is it adding value&#8217;?<\/p>\n\n\n\n<p>In practice terms, that ROI isn\u2019t just financial. It\u2019s cultural. By getting your team involved in marketing or transformation projects &#8211; whether brainstorming campaigns, painting a waiting room, or planning a community event &#8211; you build ownership. Your team isn\u2019t just delivering the work. They\u2019re shaping the vision.<\/p>\n\n\n\n<p>That\u2019s buy-in. And it pays dividends in creativity, cohesion, and daily operations.<\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-1-683x1024.jpg\" alt=\"Curved edge of wood decking with white chipping trim next to dark grey tiles. Copyright Molten Marketing\" class=\"wp-image-777 size-large\" srcset=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-1-683x1024.jpg 683w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-1-200x300.jpg 200w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-1-768x1152.jpg 768w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-1-1024x1536.jpg 1024w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-1.jpg 1365w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Planning: Let People Shine<\/h2>\n\n\n\n<p>Coordinating the build meant navigating holidays, weather, and weekend availability. But it also meant playing to strengths: who\u2019s best with structural planning? Who\u2019s confident tiling? Who can problem-solve on the fly?<\/p>\n\n\n\n<p>In your practice, planning a project should include aligning team skills with roles. Have a receptionist who loves Instagram? Let them help shape social media posts. A nurse with an eye for design? Get their input on signage. When people feel seen, they show up fully.<\/p>\n\n\n\n<p>Great planning isn\u2019t about rigid schedules &#8211; it\u2019s about flexible collaboration.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Presentation: Sell the Story<\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Es-Garden-4-683x1024.jpg\" alt=\"A sunny garden with a tiled slope and deck steps.\" class=\"wp-image-821 size-large\" srcset=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Es-Garden-4-683x1024.jpg 683w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Es-Garden-4-200x300.jpg 200w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Es-Garden-4-768x1152.jpg 768w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Es-Garden-4-1024x1536.jpg 1024w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/08\/Es-Garden-4.jpg 1365w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>A big part of getting everyone behind the garden redesign was showing the potential. Not just saying &#8220;it\u2019ll be one level,&#8221; but painting the picture: meals in the sun, no more tripping hazards, a smooth path for the mower.<\/p>\n\n\n\n<p>I even sketched out the layout so everyone could <em>see<\/em> the change. It wasn\u2019t a technical drawing &#8211; it was a story. A promise.<\/p>\n\n\n\n<p>Marketing works the same way. You don\u2019t sell a product &#8211; you show the transformation. A straighter smile, a better experience, a clearer message. Want more engagement? Make it real. Use before-and-after photos, patient testimonials, or visual mock-ups to bring your ideas to life.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Progress Over Perfection<\/h2>\n\n\n\n<p>There were setbacks. Delayed tiles, rain &amp; snow, and unforeseen obstacles. But we kept moving forward by focusing on an aspect that we could make progress \u2013 planning, ordering materials, dry laying tiles or preparing another area &#8211; because waiting for the perfect weather or conditions would\u2019ve meant no progress at all.<\/p>\n\n\n\n<p>That\u2019s a marketing truth too. Don\u2019t hold back a message because it\u2019s not perfect. A warm, real message now beats a flawless one that never launches. Your patients, and your team, connect with honesty.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Experience is 50% of the Product<\/h2>\n\n\n\n<p>Repainting your waiting room? That\u2019s marketing. Sharing a patient\u2019s story on social media? That\u2019s marketing. Adding signs to make your space easier to navigate? Still marketing. Because your patient\u2019s experience <em>is<\/em> the brand, and without it, the other 50% (an expertly performed treatment) will never happen as the patient will have already gone elsewhere.<\/p>\n\n\n\n<p>Experience is built through detail, care, and consistency. Invite your local community in. Collaborate with nearby schools or artists. Let the improvement be a shared celebration, not just a functional upgrade.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-6-1024x683.jpg\" alt=\"Man kerfing timber.\nCopyright Molten Marketing\" class=\"wp-image-779\" srcset=\"https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-6-1024x683.jpg 1024w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-6-300x200.jpg 300w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-6-768x512.jpg 768w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-6-1536x1024.jpg 1536w, https:\/\/www.todaysdental.co.uk\/updates\/wp-content\/uploads\/2025\/07\/Es-Garden-6.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">The Takeaway: From Decking to Direction<\/h2>\n\n\n\n<p>This garden taught me more than how to kerf timber or create structurally-sound framework. It reminded me that marketing isn\u2019t a department &#8211; it\u2019s a mindset. One rooted in purpose, shaped by people, expressed through planning, and brought to life through thoughtful presentation.<\/p>\n\n\n\n<p>Want to build something that lasts? In your practice, your brand, your culture? Start where you are. Use what you have, involve your team, and share the story. And most importantly, keep moving forward.<\/p>\n\n\n\n<p>Growth doesn\u2019t always look like a campaign. Sometimes, it looks like a curved edge built with care, a slope that finally makes life easier, and a space that brings people together.<\/p>\n\n\n\n<p>That\u2019s good marketing. And a great garden.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Resources<\/h3>\n\n\n\n<p>TD Practices: Start marketing with the support of our handy <a href=\"https:\/\/tdmarketingresources.com\/_password\" title=\"\">marketing resources<\/a> curated especially for you.<\/p>\n\n\n\n<p>Learn more about how the Todays Dental Marketing and Communications team supports our practices and leaders, <a href=\"https:\/\/www.todaysdental.co.uk\/updates\/supporting-our-practices-and-leaders\/\" title=\"\">read the blog<\/a>!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hi, I&#8217;m Elliott, and as the Marketing &amp; Communications Executive for Todays Dental, I spend a lot of time thinking about how we connect people to purpose &#8211; through messaging, design, service, and experience. But one of my most insightful lessons this year didn\u2019t come from a strategy meeting or campaign review. It came from &hellip; <a href=\"https:\/\/www.todaysdental.co.uk\/updates\/surprising-marketing-secrets\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Surprising Marketing Secrets from an Amazing Family Garden<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":818,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-775","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/posts\/775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/comments?post=775"}],"version-history":[{"count":24,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/posts\/775\/revisions"}],"predecessor-version":[{"id":823,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/posts\/775\/revisions\/823"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/media\/818"}],"wp:attachment":[{"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/media?parent=775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/categories?post=775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.todaysdental.co.uk\/updates\/wp-json\/wp\/v2\/tags?post=775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}